1. Alinma Investment shall have the right to reject, for whatever reason, any request related to log in or access to Alinma Investment site as well as any instructions or inquiries which come from the user through the site.
2. Alinma Investment committed, subject to its own discretion, to execute all instructions and investment transactions requested by the Client online or via phone, provided that such instructions and transactions comply with the system and work procedures of Alinma Investment, instructions of the concerned authorities and established banking practices.
3. The Client acknowledged its full responsibility for its personal use of Alinma Investment site in accordance with the established purposes and uses. The Client also acknowledged its responsibility for the execution of investment transactions (online or via the phone) along with any other use performed by its authorized person through the use of access details, user credentials and pass word. The Client further acknowledged to maintain the aforesaid details and not to disclose them to any person, authority or Alinma Investment employee. Additionally, the Client acknowledged that the pass word shall be deemed as its personal signature irrespective of who uses the service. Alinma Investment shall not bear any damages, consequences, losses or indemnities resulting from the non-commitment by the Client to any of the aforementioned. The Client shall be responsible for the validity, correctness and regulatory of all transactions performed through using Alinma Investment services. An annual non-refundable fee shall be collected from the Client in return for subscription, maintenance, use of Alinma TADAWUL and phone services. The company reserves the right to amend such fees at any time after notifying the Client.
4. The Client acknowledged that Alinma Investment, its employees and affiliated authorities are not liable for any losses, damages, financial claim caused by the use of the user ID and pass word. The Client commits to immediately notify Alinma Investment if it becomes aware that the user ID and pass word have become known to others so that the company can take the required action. The Client shall be responsible for all transactions and instructions issued from it until Alinma Investment receives a written notification of the incident.
5. The Client committed to keep confidential all data, information and transactions related to its account as well as any other data which can be accessed and downloaded or stored from the internet or any computer device. The Client shall be responsible for any unauthorized use and all consequences, losses and damages which may result from such unauthorized use whether such consequences, losses and damages were direct or indirect on the part of Alinma Investment or the Client.
6. The Client acknowledged that it has no ownership rights in the intellectual and publication rights of the programs and documents related to Alinma TADAWUL online; and agrees that it shall not allow its users to copy, amend, download or transfer Alinma TADAWUL online programs to similar electronic devices.
7. Alinma Investment shall have the right to cancel the aforementioned services at any time and without giving prior notice to the Client. The Client may cancel subscriptions by notifying Alinma Investment and shall be responsible for the services and transactions executed till the notice date of cancelation acceptance.
8. The Client agreed to authorize Alinma Investment to send all correspondences and notices related to this service through the e-mail or fax; and committed to take every possible precaution to keep confidential the contents of such correspondences and shall be responsible in the event of any default to this commitment.
9. The Client agreed to authorize Alinma Investment to record all communication and instructions, including the instructions related to adding other users to the online service, and such voice recording shall be deemed an evidence of its content in the event of using the toll free number.
10. Alinma Investment exerts reasonable efforts to ensure the provision and functioning of Alinma Investment online service and shall be responsible for action and execution in accordance with the user's instructions sent through Alinma investment system and actually received by Alinma Investment. Alinma Investment shall not bear any responsibility, losses or indemnifications resulting from fault, malfunction or defects in equipment or communication lines that may have an effect on the accuracy of the messages sent by the user or on their arrival time.
11. Alinma Investment shall not provide any representations or warranties in relation to the quality, swiftness, performance, accuracy or the like and does not guarantee that its site is free of defects or errors. The Client acknowledged disclaiming Alinma Investment of all issues related to such defects and errors, provided that there is no deliberate breach or negligence from the part of the company.
12. The data and information received by the user from Alinma Investment or any other service provider shall be deemed reliable and the user shall be provided with such data and information on the basis of exerting possible efforts to ensure the user ease. Yet, such ease is not guaranteed and, consequently, Alinma Investment shall not be liable for any shortfall, inaccuracy, perfection, availability or arrival time of such data and information or any other decision taken by using such data and information.
13. Alinma Investment shall not be liable for any computer viruses or problems related to the information provided and arising out of services provided by any of the information providers or resulting from the user PC. Alinma Investment shall not be liable also for any piracy or fraud actions.
14. Alinma Investment shall have the right to amend these terms and notify the Client of such amendment/amendments. The Client continuity in using Alinma Investment site shall be considered as an acceptance of the amendment. The Client may request the amendment of the terms, provided that Alinma Investment agrees to such request in writing to automatically renew this agreement annually unless the Client submits a request to the company to cancel the agreement.
